Stats

The Stats section provides valuable insights into how the Digital Guide platform is being used and where improvements can be made.

Stats include Users, Content, Activity Log, Requests, Reservations, Check-in, and Devices sections.

Users

The Users section shows the number of Visitors and Customers over a specific time period.

It also includes User sessions by weekday and by daytime.

 

Content

On the Content page, you can check stats for the Content section ( Experiences, Restaurants, Services, Store) like Top Content for 30 days, Content type, and Recent Content.

 

Activity Log

Activity Log shows all customers requests, like Reservations, Store orders, and Services requests.

 

Requests

The Digital Guide Requests Stats section provides an overview of the current status of all user requests.
Requests are divided into five categories: New, Pending, In Progress, Solved, and Rejected.

 

Reservations

Reservation Stats section provides an overview of the current status of all bookings made by customers. The Reservation section is divided into five categories: New, Confirmed, Completed, Cancelled, and NoShow.

 

Check-ins

The Check-Ins Stats section provides an overview of the number of check-ins. This section can be filtered based on New, Confirmed, Cancelled, Incomplete, and Guests check-ins.

 

Devices

The Devices panel helps you to identify users and see the structure based on device details. You can check device distribution based on the device OS ( Android, Windows, iPhone, Linux…) and based on device type ( Tablet, Mobile, Desktop…).