Antamedia CRM
Antamedia Chat
Real-time assistance replaces phone calls and email wait times. One support console brings front desk, sales, and tech support together so anyone available can assist. Every chat becomes a CRM contact with
Antamedia CRM
The CRM section functions as a personalized activity log, providing users with a clear daily summary of their interactions and performance. Each record is organized by date and attributed to the logged-in u
Campaigns
The Campaign section enables you to create and manage marketing or engagement campaigns. You can launch automated sequences to send emails, SMS, or WhatsApp messages to your segmented audiences. Campaigns can b
Contacts
The Contacts section stores detailed information on each of your customers and prospects. It serves as a comprehensive address book and customer database, allowing you to filter, search, and sort contacts based
Import
The Import tool lets you quickly populate the CRM with existing customer or lead data from external sources. You can upload CSV or Excel files, download sample files, map data columns to CRM fields, and bulk-impor
Segments
Segments allow you to group contacts based on shared attributes, behaviors, or engagement history. This could include tags like “New Leads,” “Active Clients,” “Newsletter Subscribers,” or “High Value Customers.”
Tasks
The Tasks section allows you to create, assign, and manage activities that help move your contacts through the sales or customer lifecycle. Whether it’s a follow-up call, an email reply, or a scheduled meeting, eac
Templates
The Templates section stores pre-designed messages for emails, SMS, and WhatsApp communications. You can create and edit templates with dynamic placeholders that automatically insert contact-specific data like
Users
The Users section allows you to manage the team members who have access to the CRM. You can add new users, assign them roles, and control what they can view or modify within the system. Whether you’re running a sma