Stats

The Stats section provides an overview of Digital Guide usage, customer activity, content performance, requests, reservations, and check-ins.

Stats are organized into the following sections:

  • Users

  • Content

  • Activity Log

  • Requests

  • Reservations

  • Check-in

Users

The Users section provides statistics about visitor and customer activity.

It includes total sessions, visitor sessions, customer sessions, daily unique users, and session distribution by weekday and time of day.

Visitors are users who access Digital Guide without being registered, while Customers are registered users.

Content


The Content section provides statistics about how Digital Guide content is being viewed and used.

It includes totals for Experiences, Restaurants, Services, Store Items, Guides, and Categories, together with:

  • Top Content

  • Content Type distribution

  • Recent Content activity

These statistics help identify which Digital Guide content receives the most customer attention.

Activity Log


The Activity Log provides a chronological overview of customer activity recorded through Digital Guide.

This can include reservations, Store orders, Service requests, and other recorded customer actions.

Requests


The Requests section provides an overview of customer requests and their current status.

Requests are grouped by:

  • New

  • Pending

  • In progress

  • Solved

  • Rejected

Use the date range selector to review request activity for a specific period.

Reservations


The Reservations section provides statistics for customer bookings.

Reservations are grouped by status:

  • New

  • Confirmed

  • Completed

  • Cancelled

  • NoShow

The chart helps track reservation activity and status changes over the selected period.

Check-ins


The Check-in section provides statistics related to guest check-ins.

It can be used to review check-in activity and the distribution of check-ins by their current status.